Terms & Conditions
TicketTina
Please read carefully
Welcome to TicketTina. The following are the Terms & Conditions (‘Terms’) that govern the use of the TicketTina website. By using or visiting the site, you agree to be bound by these Terms. TicketTina reserves the right to change these Terms at any time, effective immediately upon posting on the website. Please check this page periodically for any changes.TicketTina does not guarantee that the website will be error-free or un-interrupted. Nor can we guarantee that any files downloaded from the site will be free of viruses or contamination.
By visiting, using or ordering from this website by email, social media or verbally, you expressly agree to be bound by the following Terms and Conditions on behalf of your organisation, hosts and guests and to adhere to these Terms and Conditions and all applicable laws and regulations governing these methods.
A contract shall be deemed to have been made between TicketTina and the Client making the order (the Client) when the Client has confirmed requirements for the programme of activity (the Event) by sending confirmation communication in the form of an email and/or a signed Confirmation of Booking Form.
In most instances TicketTina will draw up the Confirmation of Booking Form and email this to the client at the time of receiving a verbal or written confirmation. This online document will require an electronic E–Signature from the client by return to confirm the booking , along with other information on the booking form and which then becomes legally binding under UK and European Union Laws as established by The Electronic Communications Act 2000. This confirms the legal status of electronic signatures and grants them the same legality as pen and paper documents.
Credit/debit card processing for your order is handled for us by Paypal, a secure online payment gateway. Please check their website for their own privacy policy.
TicketTina will endeavour to dispatch tickets as soon as possible. However, we are not able to specify exact dates and delivery of tickets could be as late as the day of the event.
Tickets are usually sold in pairs and any odd amounts cannot be guaranteed to be together.
Tickets for all major events are subject to acceptable availability and rows or sections cannot always be guaranteed.
Tickets purchased may be subject to taxes. These will be quoted along with the ticket price.
If your first choice of tickets is not available, TicketTina reserves the right to upgrade or downgrade (with a partial refund) the order to the next available category or to cancel the order with a full refund.
All prices are quoted in Sterling.
Deposits are non-refundable.
TicketTina will not be responsible for any tickets that are lost or stolen once delivered.
TicketTina cannot always guarantee the issue of duplicate tickets.
It is your responsibility to check your tickets; mistakes cannot always be rectified.
TicketTina will endeavour to ensure that all ticket prices on our website are accurate, however errors may occur. If an error does occur, we will contact you as soon as possible to give you the option of reconfirming the tickets at the correct price or cancelling your order. If you cannot be reached, you accept that the order may be treated as cancelled.
Please note that when buying multiple events with varying dates, TicketTina reserve the right to charge postage for each individual ticket dispatched.
In the event of a show being cancelled, tickets will be valid for the new rescheduled date. It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If the event is not re-scheduled and cancelled completely, then a full refund will be provided as soon as the event venue has released the funds
Weather conditions may affect travel to and from the event which may cause a postponement or cancellation of the event. Such circumstances are beyond the control of TicketTina and accordingly no refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by TicketTina
TicketTina shall not be held responsible for any damages, delays, cancellations or unavailability of public or private transportation caused by an act of God, by acts of war, riot, civil commotion, by an act of State, by strikes, fire, flood, restricted availability or by the occurrence of any other event beyond the control of TicketTina
CANCELLATIONS
ALL SALES ARE FINAL. There are no refunds or cancellations of orders. Upon request, we will agree to place your order on a “Try to sell” basis.
