I am not affiliated with any of the venues advertised on my website or social media. I am a secondary ticket agent who source tickets for all events and concerts in and around the UK and Ireland You can either pay direct into TicketTina Bank Account ( BACS ) , details on the invoice, or Paypal , which you have several methods of payment available. You do NOT need a PayPal Account to use this. Just bypass the login. If paying with credit card, there is a 3.4% + 20p fee. I do not take payments over the telephone You will receive your tickets either by email on an E Ticket ( to be printed out by yourself ) or by Recorded Delivery . I will inform you which type of ticket you will receive. Tickets are emailed or sent out approximately 1-2 weeks before the show. If you have made a mistake and want to correct the details, please contact me and I will endeavour to help make the changes You can call me on my mobile number 07894 912092 anytime (except between the hours of 11pm - 7am ) Privacy Policy TicketTina Please read carefully TicketTina has created this Privacy Policy to show our commitment to the privacy of the details you provide us when booking tickets. By using the website, you are deemed to accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, then please do not use our website. By visiting, using or ordering from this website by email, social media or verbally, you expressly agree to be bound by the following Terms and Conditions on behalf of your organisation, hosts and guests and to adhere to these Terms and Conditions and all applicable laws and regulations governing these methods. Personal Information You provide contact details to us when you register for our newsletter, request information on events or purchase tickets. You will be asked to provide your name, email address and shipping address Uses of Information supplied to us We may use your personal information for the purposes of: 1. Dealing with your orders; 2. Contacting you if we have trouble processing an order; 3. Contacting you if an event is postponed or cancelled; 4. Sending you confirmation of your booking. If you wish to subscribe to our newsletter/monthly events email, we will use your name and email address to send the newsletter/listings to you. You may opt out at any time emailing info@tickettina.co.uk and telling us to cancel 5. Credit/debit card processing for your order is handled for us by Paypal, a secure online payment gateway. Please check their website for their own privacy policy. 6. We do not provide this information to third parties. Cookies Certain parts of the website uses ‘cookies’ to help you navigate between sections. The only personal information a cookie contains is information you have supplied yourself. Cookies are used as an identifier to distinguish your session and shopping basket contents from those of other people. Our cookies do not read data from your computer’s hard drive or cookies created by other websites you have visited. You can delete your cookies at any time by using the cookie management facilities in your browser. However, if you select to refuse cookies, you may be unable to access certain parts of our website. Exceptions TicketTina will make exceptions to this policy if instructed to do so by an appropriate law enforcement authority. We reserve the right to alter this Privacy Policy at any time. Any alterations will be posted on the website. Terms & Conditions TicketTina Please read carefully Welcome to TicketTina. The following are the Terms & Conditions (‘Terms’) that govern the use of the TicketTina website. By using or visiting the site, you agree to be bound by these Terms. TicketTina reserves the right to change these Terms at any time, effective immediately upon posting on the website. Please check this page periodically for any changes.TicketTina does not guarantee that the website will be error-free or un-interrupted. Nor can we guarantee that any files downloaded from the site will be free of viruses or contamination. By visiting, using or ordering from this website by email, social media or verbally, you expressly agree to be bound by the following Terms and Conditions on behalf of your organisation, hosts and guests and to adhere to these Terms and Conditions and all applicable laws and regulations governing these methods. A contract shall be deemed to have been made between TicketTina and the Client making the order (the Client) when the Client has confirmed requirements for the programme of activity (the Event) by sending confirmation communication in the form of an email and/or a signed Confirmation of Booking Form. In most instances TicketTina will draw up the Confirmation of Booking Form and email this to the client at the time of receiving a verbal or written confirmation. This online document will require an electronic E–Signature from the client by return to confirm the booking , along with other information on the booking form and which then becomes legally binding under UK and European Union Laws as established by The Electronic Communications Act 2000. This confirms the legal status of electronic signatures and grants them the same legality as pen and paper documents. Credit/debit card processing for your order is handled for us by Paypal, a secure online payment gateway. Please check their website for their own privacy policy. TicketTina will endeavour to dispatch tickets as soon as possible. However, we are not able to specify exact dates and delivery of tickets could be as late as the day of the event. Tickets are usually sold in pairs and any odd amounts cannot be guaranteed to be together. Tickets for all major events are subject to acceptable availability and rows or sections cannot always be guaranteed. Tickets purchased may be subject to taxes. These will be quoted along with the ticket price. If your first choice of tickets is not available, TicketTina reserves the right to upgrade or downgrade (with a partial refund) the order to the next available category or to cancel the order with a full refund. All prices are quoted in Sterling. Deposits are non-refundable. TicketTina will not be responsible for any tickets that are lost or stolen once delivered. TicketTina cannot always guarantee the issue of duplicate tickets. It is your responsibility to check your tickets; mistakes cannot always be rectified. TicketTina will endeavour to ensure that all ticket prices on our website are accurate, however errors may occur. If an error does occur, we will contact you as soon as possible to give you the option of reconfirming the tickets at the correct price or cancelling your order. If you cannot be reached, you accept that the order may be treated as cancelled. Please note that when buying multiple events with varying dates, TicketTina reserve the right to charge postage for each individual ticket dispatched. In the event of a show being cancelled, tickets will be valid for the new rescheduled date. It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If the event is not re-scheduled and cancelled completely, then a full refund will be provided as soon as the event venue has released the funds Weather conditions may affect travel to and from the event which may cause a postponement or cancellation of the event. Such circumstances are beyond the control of TicketTina and accordingly no refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by TicketTina TicketTina shall not be held responsible for any damages, delays, cancellations or unavailability of public or private transportation caused by an act of God, by acts of war, riot, civil commotion, by an act of State, by strikes, fire, flood, restricted availability or by the occurrence of any other event beyond the control of TicketTina CANCELLATIONS ALL SALES ARE FINAL. There are no refunds or cancellations of orders. Upon request, we will agree to place your order on a “Try to sell” basis. Once tickets are purchased, I am unable to refund or transfer your tickets Tickets are printed and sent nearer the time of the event. So please expect your tickets approximately 1-2 weeks before the show. I shall keep you up dated all the way. Please feel free to contact us for an update. Once you submit your request for information, I will aim to get back to you with prices and availability within 24hrs. I approach a number of suppliers to get you the best price I can for you, that's why it takes this time. At The O2, London, the PREMIUM seats are situated on the lower tiers - near the stage . I also provide seating on the front three blocks - A1, A2 & A3, when applicable. At The Royal Albert Hall, the seats are situated in the Stalls or in specific Suites around the venue. I will let you know location on the quote At Wembley Arena, the seats are the best premium seats available. Stage layouts vary from show to show. I will let you know the location on the quote At Wembley Stadium, the seats are the best premium seats available. Stage layouts vary from show to show. I will let you know the location on the quote Tickets purchased maybe sold ABOVE face value. This is because I use a reputable network of contacts at each venue to secure either sold-out tickets or premium located seats to each event
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